What is the minimum group size?
All you need is ten people to qualify as a group.
Remember you can take advantage of our payment plan, which will give you time to organize the required amount of people while reserving tickets early for the best possible seating.
When can I make my reservation?
As soon as you pick your date! Advance ordering is the key to good seats. To order your tickets simply call the Group Services Office at 323.850.2050 and we’ll walk you step by step through the process. All you need is the date of your event and an estimated number of tickets you want to book. It’s that easy!
Group tickets for Walt Disney Concert Hall go on sale in early July. Make sure you are a member of our Group Services Email Club to receive notice of our on-sale date.
What kind of discount is available to groups?
Groups receive 20% off the regular adult price of the Terrace and Terrace East/West sections of the theater. We are delighted to be able to offer a student group rate to select performances.
When is the deposit and final payment required?
The 30% nonrefundable deposit is required at time of booking, but final payment is not due until six weeks prior to performance date. If you are booking within six weeks of your performance date, payment is due in full at time of booking.
We are happy to offer schools, churches and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.
Can I change my order?
Yes! Group orders can be adjusted until the time of final payment. However once final payment has been received there are no refunds or exchanges.
To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
Is there a processing fee?
Group ticketing has a flat rate handling fee of $9 per performance, with no per ticket handling fee.
Purchase five or more performances and the handling fee is waived on your fifth performance and every additional performance during that season.
Can my group sit together?
We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.
Do all the seats have to be located in the same section to qualify as a group purchase?
Tickets can be located in any section as long as they add up to a minimum of ten tickets per concert date.
How long is the performance?
Most concerts are 2-2 ½ hours, which typically includes a 20-minute intermission.
Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.
Bus ParkingConvenient motor coach drop-off and pick-up in front of Walt Disney Concert Hall on Grand Avenue. However, motor coach parking in downtown Los Angeles is very limited. Parking lots capable of accommodating coaches have limited spaces. For large events involving multiple coaches we recommend you call the City of Los Angeles for parking alternatives.
Can I purchase my group tickets in person?
We are happy to have you visit our offices at the Hollywood Bowl in the Camrose Picnic Area but keep in mind our office does not accept cash payments and parking is located across the street in the Hollywood Bowl Lot D-Fairfield parking lot.
For your convenience, group tickets can be purchased over the phone, via email, fax or mail.
Can my group members adjust my order?
For your protection only the group leader or someone the group leader has designated on your account can make adjustments.
If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account.
How soon can we get our group tickets?
We start printing tickets the day after the Box Office opens for the season in August. Tickets are printed once your account is fully paid by performance date order. Final payment made at six weeks gets your tickets to you within 30 days of the concert.
Can I purchase parking through your office?
Yes, parking can be purchased when placing your group order.
We recommend purchasing parking when you finalize your order, as you most likely won’t know who is attending or how they are traveling until then.
Our parking lot is conveniently located just below Walt Disney Concert Hall with elevator and escalator access that brings you directly into the main lobby.
Can I make arrangements for my group to take a tour of Walt Disney Concert Hall?
Self-guided audio tours and guided tours of Walt Disney Concert Hall are offered by the Music Center most days. All tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall.
Please visit the Music Center’s Website Tour page to discover your many options
Answers to Frequently Asked Questions pertaining to your visit to Walt Disney Concert Hall