Last updated: August 2, 2022
We are committed to ensuring that you have an exceptional concert experience, with confidence in the policies and procedures designed for a safe environment for our audience, staff, and artists. As conditions in our community evolve, we will continue to evaluate our policies with a focus on public safety.
In addition to Venue Policies, the following protocols are required for all visitors:
Mask are Required.
Guests must wear a mask at all times unless they are actively eating or drinking in designated areas.
Wear a mask with two or more layers. Wear the mask over your nose and mouth and under your chin. The following are prohibited: Masks with exhalation valves; masks made of loosely woven fabrics; scarves, buffs, bandanas, gaiters, and face shields alone (inadequate protection). Designated areas for eating or drinking include all outside areas and the Concert Hall Café seating area. Masks will be available upon request.
Vaccination is Recommended.
The Los Angeles County Department of Public Health recommends all guests, 6 months and older, either be fully vaccinated or obtain a negative COVID-19 viral test prior to entry, but it is not required.
Further information and resources can be found on the Los Angeles County Department of Public Health website or on the CDC's COVID-19 webpage.
Stay at home if you are ill.
Stay home if you are sick or have COVID-19 symptoms, have been in contact with someone known to be or suspected to have been infected with COVID-19 within the last 10 days, or if you are subject to a quarantine or isolation order. For ticket return options, please contact Audience Services.
Sanitize your hands frequently.
Wash your hands with soap and water for at least 20 seconds.
Enhanced Health and Safety Measures
In alignment with the Los Angeles County Department of Public Health’s guidelines, the LA Phil has implemented the following policies and procedures to provide a safe environment for our audiences, artists, and staff:
Improved indoor air quality
Walt Disney Concert Hall, and the entire campus at The Music Center, has improved air circulation and filtration across all spaces becoming the first performing arts center to earn the UL Verified Healthy Buildings Mark for Indoor Air Quality.
Reduced contact experience
Digital tickets are able to be scanned directly from your mobile device. Learn more here. Restrooms have touchless fixtures, and program books will be available in both printed and digital formats.
Hand sanitization stations
Hand sanitization stations are positioned throughout the Hall.
Enhanced cleaning measures
We have developed and implemented a Music Center-specific Enhanced Cleaning Program using EPA-approved COVID disinfectants with expedient cleaning of the entire campus. Learn more on their website.
LA County Resources
The following documents and webpages include information regarding CDC's latest booster dose changes:
COVID-19 Vaccine Eligibility table - summarizes eligible ages for primary, additional and booster doses for FDA approved/authorized COVID-19 vaccines.
COVID-19 Vaccine: How to Get Vaccinated webpage - booster dose and immunocompromised sections are updated.
Other pertinent information and resources can be found on the Los Angeles County Department of Public Health website at http://publichealth.lacounty.gov/media/Coronavirus/