How to exchange?
Can’t make your concert? Subscribers and Create Your Own patrons can exchange their tickets up to 24 hours before the concert.
Online exchange instructions:
Note: Online exchange is only available for Subscribers. It is not available for Create-Your-Own (CYO) patrons.
• Add desired new seats to your cart.
• Return to your account by clicking your name at the top and selecting MY ACCOUNT from the drop-down menu.
• Click VIEW TICKETS next to the concert you want to exchange out of in the "My Upcoming Events" section (in the center).
• Click RETURN TICKETS. In the dialogue box, select the seats you want to exchange out of and click RETURN.
• Click CART (at the top of the page).
• Look for your exchange credit noted in the cart upon clicking through. Continue through the checkout process to complete your exchange.