We're delighted you're joining us at Walt Disney Concert Hall.  Subscription packages will become available to new subscribers March 6, 2025. You may purchase your subscription online and select your select your specific seat locations by taking the following steps:

1. Visit laphil.com/subscribe and select the subscription package you wish to purchase
2. Click the BUY SUBSCRIPTION button at the top of the page.
3. Select the number of seats and section you wish to purchase and click CONTINUE
4. Review your seat selection.  If you would like to change your seats, please add new seats and remove your previously selected seats.  Press CONFRIM SEATS
5. Review your order carefully and confirm that you have the correct amount of seats and locations. Then, accept the Conditions of Sale and press Checkout.
6. Complete your payment information.

Subscriber ticket exchanges are a benefit exclusively for subscribers. Subscribers have the benefit of exchanging subscription tickets without added fees. Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. Subscribers can exchange tickets with no fee beginning on July 29, 2025 at 10:00am.  For more information on Subscriber ticket exchanges, please visit laphil.com/exchange.

Subscribers can easily exchange online tickets by taking the follows steps:

1. Click Log in (at top of this page).
2. Add desired new seats to your cart.
3. Return to your account by clicking your name at the top and selecting MY ACCOUNT from the drop down menu.
4. Click MANAGE TICKETS next to the concert you want to exchange out of in the "My Upcoming Events" section (in the center).
5. Click RETURN TICKETS. In the dialogue box, select the seats you want to exchange out of and click RETURN.
6. Click CART (at the top of the page).
7. Look for your exchange credit noted in the cart upon clicking through. Continue through the checkout process to complete your exchange.

If you have multiple subscription packages, you may easily drop any of your subscription packages when you submit your renewal for via mail or online.  For the security and protection of your subscription seats, all subscription change requests must be sent in writing and cannot receive change requests over the telephone.

   To drop one of your subscription packages when renewing online:

1. Log into your account laphil.com
2. Locate your Hollywood Bowl subscription under My Subscriptions
3. Click Renew
4. Click Add To Cart
5. In Your Cart, click the Remove button next to the package you wish to drop
6. Review all changes
7. Click Checkout and complete your order

To drop one of your subscription packages when renewing via mail:

1. Check the Improve or Change check box in Section 2
2. Complete the Changes section and including
3. Mail your completed Renewal Form to the address on the form.

Our digital tickets are designed to give you the freedom to manage and share your tickets with your friends.  We understand that some subscribers may require paper tickets.  You may request paper tickets when you renew your subscription. If you renew your subscription by mail, please check the Paper Tickets checkbox on the bottom of your renewal form.  When renewing online, you’ll have the option of selecting your paper tickets as your delivery method. Please note that there is a $5 ticket mailing fee per order.  Tickets will be mailed to your mailing address no later than two weeks prior to your first concert.

Absolutely! Contact Audience Services at information@laphil.org or (323) 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office.

It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

You may update your phone number and mailing address by logging into your account at laphil.com and navigating to Account Settings.

If you notice an error in the spelling of your name, have a legal name change, or need to update your email address, please complete the form at laphil.com/changeofinformation

This form may also be used to update email addresses, phone numbers, and postal addresses that have been changed.  Please note that your account may not be transferred or updated to the contact information of another individual.

Our digital tickets are not designed to be printed and we do not recommend printing them.  If you do not have access to a smart phone, you may request that the Box Office print and mail your tickets to you for a $5 per order fee. To ensure that your tickets arrive prior to your concert, please submit your request more than 14 days prior to your concert in writing to information@laphil.org.  Please include the specific performance and tickets you would like printed and your mailing address in the email.

We’re here to help! You can access your digital tickets at any time by logging into your account. There are step by step guides at laphil.com/digital-tickets to guide you through adding your digital tickets to your smartphone:

1  Log into your account at https://my.laphil.com/

2.  Select Manage Tickets next to your performance

3.  Select Access Tickets

4.  Mark the checkboxes next to the tickets you'd like to add

5.  Select Add to Apple Wallet

6.  Select Add All to save the tickets to your wallet


More information on how to save, manage, and share your tickets is available at www.laphil.com/digital-tickets.  Thank you and we look forward to welcoming you to Walt Disney Concert Hall

Sincerely,
Justin

We don't have a relationship with any 3rd-party resale sites and are therefore unable to give specific guidance as to selling your tickets. Each one operates differently, and we cannot guarantee the security of a site that is not ours.  For assistance with a purchase not directly made to the LA Phil, please contact your original point of sale.

If you do not have access to a smartphone, you may request that your tickets be printed for a $5 per order fee. To ensure that your tickets arrive prior to your concert, please submit your request more than 14 days prior to your concert in writing to information@laphil.org or by calling 323 850 2000.  Please include the specific performance and tickets you would like printed and your mailing address in the email.

All sales are final, meaning no exchanges and no refunds. If you find you are unable to attend a concert you purchased tickets for, you are free to give those tickets to a friend or acquaintance (we can send you instructions on how to do this digitally), sell the ticket through a third party reseller, or donate the tickets. Any donated ticket will count as a a tax-deductible contribution to the LA Phil.

Subscribers and Create Your Own package holders do have the benefit of exchanging tickets.  For more information about Subscriber and Create Your Own package exchanges, visit laphil.com/exchange.

The only way to know your tickets are valid or authentic is to buy directly from the LA Phil (online via our website, over the phone 323 850 2000 or in person at the Box Office). We cannot verify tickets bought from a third-party.

Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

Checking your balance is easy. Simply visit www.getmybalance.com.

Misplaced tickets? Don’t worry, we have a few options for you.
To send your tickets via text or email, here are the steps:
• Navigate to the My Account Page 
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets
You may also visit the Box Office before your performance to request a reprint of your tickets. Make sure that you give yourself plenty of time and have a photo ID with you.

We take your privacy and information security very seriously. The LA Phil never sells data or shares personal information with outside entities and we keep minimal information regarding your purchase history with the LA Phil. 

Please note:

• Deleting your account eliminate access to digital tickets for future events on your account or any rights or privileges related to any ticket purchases and contributions (including any donation recognition and the cancellation of any tickets already purchased to upcoming performances.)
• Additionally, this will prevent the LA Phil from communicating with you regarding tickets or performances and may inhibit your ability to purchase tickets online.

Requests to delete your account may be sent to information@laphil.org or via an LA Phil app (LA Phil, Hollywood Bowl, or The Ford) by logging into your account and selecting “Delete Account” from within your account settings.

Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase. 

What does the fee cover: The is fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

Sometimes artist management will place a ticket limiter by customer, credit card, billing address, and other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets canceled without notice.

While rehearsals are not open to the general public, Subscribers and donors are, at times, invited to rehearsals  Invitational Rehearsals– of our most sought-after membership benefits – are offered to our Subscribers and  Friends and Patrons of the LA Phil donors. Become a donor today!

The 30% nonrefundable deposit is required at time of booking, but final payment is not due until six weeks prior to performance date. If you are booking within six weeks of your performance date, payment is due in full at time of booking. We are happy to offer schools, churches, and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.

Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
 

Group ticketing has a flat rate handling fee of $9 per performance, with no per ticket handling fee.

Purchase five or more performances and the handling fee is waived on your fifth performance and every additional performance during that season.
 

We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.
 

Tickets can be located in any section as long as they add up to a minimum of ten tickets per concert date.
 

Most concerts are 2-2 ½ hours, which typically includes a 20-minute intermission.

Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.

Convenient motor coach drop-off and pick-up in front of Walt Disney Concert Hall on Grand Avenue. However, motor coach parking in downtown Los Angeles is very limited. Parking lots capable of accommodating coaches have limited spaces. For large events involving multiple coaches we recommend you call the City of Los Angeles for parking alternatives.

For your protection only the group leader or someone the group leader has designated on your account can make adjustments. If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account.

We start printing tickets the day after the Box Office opens for the season in August. Tickets are printed once your account is fully paid by performance date order. Final payment made at six weeks gets your tickets to you within 30 days of the concert.

Yes, parking can be purchased when placing your group order. We recommend purchasing parking when you finalize your order, as you most likely won’t know who is attending or how they are traveling until then. Our parking lot is conveniently located just below Walt Disney Concert Hall with elevator and escalator access that brings you directly into the main lobby.

Self-guided audio tours and guided tours of Walt Disney Concert Hall are offered by the Music Center most days. Tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall. Please visit the Music Center’s Website Tour page to discover your many options Answers to Frequently Asked Questions pertaining to your visit to Walt Disney Concert Hall Box Office Info and Policies.

Visit our Getting Here Page for more information about on-site parking and other transportation options.

Parking is available directly beneath Walt Disney Concert Hall. Enter on Second Street or Lower Grand Avenue.

• Operating hours: Monday-Friday: 6am-12am and Saturday-Sunday: 7am-12am

• Regular parking costs $10 beginning at 4:30pm for evening concerts and two hours before weekday matinees

Accessible Parking
Accessible parking spaces for vehicles displaying valid, state-issued disability parking placards or license plates are reserved near the elevators on each level.

Valet Parking
Valet parking is available for $23 at the Hope Street entrance beginning at two hours before concert start time.

Founders parking entrance opens two and a half hours before concert start time.

We recommend arriving 60 minutes prior to the concert start time in order to park and find your seat before the concert begins. If you are unexpectedly delayed, in consideration of our artists and patrons in the hall, late seating will take place during the first appropriate pause in the program, at the discretion of management. Certain programs are performed without intermission; therefore, no late seating can be offered at those concerts. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.

If you leave the hall for any reason, you will not be allowed to retake your seat until an appropriate break in the music.

During Upbeat Live, our pre-concert conversations, key thinkers and guest musicians – including members of the LA Phil – share their expertise and offer historical and cultural context for your program’s pieces, giving you a deeper understanding of the music.  Upbeat live occurs in BP Hall at Walt Disney Concert Hall or the main auditorium for Friday matinees.  These talks are free for ticketholders and last about 1 hour.  They start 1 hour before the concert and at 9:45am for Friday matinees. 

You can also listen to Upbeat Live as you travel Walt Disney Concert Hall.  Stuck in traffic? Dial 1 605 475 4333 on your way to the Hall, enter access code 184648 to join.* 

* Dial in not available for Friday matinees. This number is not toll free, so the cost will depend on rates charged by your long distance carrier (Sprint, Verizon, AT&T, etc.) to area code 605, South Dakota. There are no additional fees. We do not require the use of any specific carrier, nor do we know what rates patrons pay on their calling plans.

Parking may be purchased on-site upon entrance.  Cash and credit cards are accepted for on-site parking. 

The term "classical music" can be used in two ways. When it's capitalized, it's usually referring to a historical period (c. 1730-1820), the time of Mozart and Haydn. The other meaning of "classical music" is much broader, covering the entire canon of Western art music, from Gregorian chant to Philip Glass and beyond. It encompasses a vast range of styles, forms and techniques, but in one respect, classical music differs from other types by its use of music notation, which is used by composers to indicate the pitch, speed, meter, rhythms and overall execution of the music. From the simplest song to massive compositions of mind-bending complexity, classical music often attempts to affect the mind, body and spirit in profound ways; the greatest examples succeed in doing just that.

A symphony orchestra is a large ensemble of musicians who variously play strings (violins, violas, cellos, basses), woodwinds (clarinets, oboes, flutes, bassoons), brass (trumpets, French horns, trombones and tubas) or percussion (drums, timpani, bells, etc.). Because of its size (100 or more musicians), an orchestra requires a conductor to keep the players together and present a unified interpretation. Compositions for the orchestra include such works as symphonies and concertos (for soloist and orchestra). Classical music is also written for, and performed by, smaller groups of instruments ("chamber music") or even by just one or two musicians ("solo recital").