Skip to page content

Planning Your Visit

It's a good idea to arrive at least 30 minutes before your concert time (double that, if it's your first visit). Then you'll have plenty of time to park, peruse the program, and prepare yourself for the experience.

Visit our Getting Here page for directions, parking details, public transportation, and traffic advisory. 

Late Seating/Re-Entry: In consideration of our artists and patrons, late seating and re-entry will take place during the first appropriate pause in the program at the discretion of management. Certain programs are performed without intermission; in those cases, late seating and re-entry may not be available at all. For the convenience of latecomers or those that exit the theater during the performance, the performance can be viewed and heard on monitors throughout the lobbies.

Many concertgoers arrive early to take part in pre-concert events. Check your concert's performance detail page for details.

Permalink

No children under 6 years old will be admitted to LA Phil Presents Classical, World Music, Jazz, Chamber, Baroque and Contemporary concerts at Walt Disney Concert Hall. Children five to eleven years of age are encouraged to attend the Toyota Symphonies for Youth concerts which are programmed especially for families (children under two not admitted). Children two and up may be admitted to the Holiday Sing-Along concerts, which are an excellent introduction to music for the entire family.

Due to the acoustic sophistication of Walt Disney Concert Hall, we ask that everyone in your party, regardless of age, be able to sit quietly through a 2-hour concert without disturbing other patrons or the artists. Ushers may ask parents whose children are noisy or uncomfortable to take them outside of the Concert Hall. If there is repeated disruption, we reserve the right to revoke admission and refund your ticket price, excluding service charges.

Patrons of all ages must have a ticket to enter the Concert Hall and must sit in the seat indicated on the ticket.

For more information about accessibility, hall amenities, and theater policies, please email information@laphil.org.

Permalink

The use of any recording devices, including cameras, is not permitted in Walt Disney Concert Hall at any time.

Permalink

Please visit our Accessibility Info webpage for further details.

Permalink

Walt Disney Concert Hall is located at the south end of the Music Center in downtown Los Angeles, at 111 South Grand Avenue, between First and Second Streets. Map and Directions Parking Information From 101 South: exit Temple, continue straight onto Hope St.; turn left at 2nd Place, bear left onto Kosciuszko, left at Lower Grand. Entrance to parking is on your left. From 110 North: exit 4th St., stay left and follow signs to Music Center, left on Lower Grand. From 110 South: exit (left lane) at Hill; turn right onto Temple, left at Hope, left at 2nd Place, bear left onto Kosciuszko, left at Lower Grand. Parking is available directly beneath Walt Disney Concert Hall; enter on Second Street or Lower Grand Avenue. Regular parking costs $9 ($23 valet parking at the Hope St. entrance) beginning at 5:00 p.m. for evening concerts, two hours before weekday matinees and all day on weekends; please bring cash. Accessible parking spaces for vehicles displaying valid, state-issued disability placards or license plates are reserved near the elevators on each level. Patrons with disability placards may also use valet parking for $23. Parking prices subject to change. For issues regarding Music Center parking, please call Classic Parking at (213) 687-4484

Permalink

No food or drinks are permitted inside of the auditorium. Refreshments are available for purchase in the Walt Disney Concert Hall lobbies before the concert and at intermission, but cannot be brought into the seating areas.

Permalink

All bags are subject to search by security officers. Security may require that large handbags or backpacks be left at the Coat Check in the lobby.

Permalink

All single ticket sales are final, but you may help us allow others to experience music at Walt Disney Concert Hall by donating your tickets for resale; you will receive a donation receipt for tax purposes. The Box Office will accept ticket donations until 5 pm before an evening concert or on the day before a matinee.

You may donate your tickets in one of four ways:

  • Online
    • Log in to your LA Phil Account
    • Click the "View Tickets" button next to the concert for which you have tickets you wish to donate
    • On the page this takes you to, click the "Donate Tickets" button underneath the given concert date
    • Choose the Tickets you wish to donate from the Popup Box which comes to screen.
    • Click the "Donate" button from within the Popup Box.
  • In person - bring your tickets to the Box Office prior to the concert
  • By mail - send your original tickets, along with your name, address, and telephone number, to:
    Walt Disney Concert Hall Box Office
    Donated Tickets Desk
    P.O. Box 861417
    Los Angeles, CA 90086-1417
  • By telephone - Call Audience Services at 323.850.2000. Business hours are Monday-Friday, 10:00AM-6:00PM. Please have your tickets handy. You will be asked to provide information from them, including the barcode numbers.

Your tickets must be received prior to the concert. Please note: the Box Office does not receive mail on weekends.

More info here.

Permalink

In accordance with “Safer at Home” orders by Governor Gavin Newsom, Los Angeles County, and Mayor Eric Garcetti to limit the spread of COVID-19, the following Walt Disney Concert Hall events have been canceled: 

Mar 20        Piatigorsky International Cello Festival: Haydn Concerto
Mar 21        Seth Parker Woods and Spencer Topel – ICED BODIES
Mar 21        Piatigorsky International Cello Festival: Schumann Concerto
Mar 22        Piatigorsky International Cello Festival: Adolphe Concerto
Mar 22        Piatigorsky International Cello Festival: Colburn Celebrity Recital
Mar 24        Ted Hearne’s Place
Mar 25        Pasadena Showcase House Youth Concert
Mar 27-29   Requiems: Fauré & Duruflé
Mar 31        Schubert & Adès
APR 1          Yefim Bronfman
APR 2-4       Adès Conducts Adès
APR 4          Symphonies for Youth   
APR 4          Music 101: Composer Spotlight – Mozart
APR 5          Wayne Shorter Celebration • Ambrose Akinmusire — Origami Harvest
APR 8          Boston Baroque
APR 9-11     Symphonie fantastique
APR 11        Symphonies for Youth
APR 11        Music 101: Composer Spotlight – Beethoven
APR 14        Marvels from Eastern Europe
APR 15        Chineke! Orchestra
APR 16-18   Prokofiev & Shostakovich
APR 19        Maria Schneider Orchestra • Anat Cohen Tentet
APR 21        Du Yun & David Bloom
APR 22        Colburn Orchestra
APR 24–26  The Planets
APR 26        Lang Lang
APR 30–May 3  Mälkki Conducts Sibelius
MAY 3         Les Violons du Roy
MAY 7–10   Sunday in the Park with George

Due the large number of concerts impacted, please don’t contact us immediately. Details on how to manage canceled tickets will be emailed to ticketholders next week. At that time, ticketholders will be able to:

  • Exchange your tickets for any 2019/20 or future 2020/21 season performance or LA Phil-presented concert in the Hollywood Bowl 2020 season. All exchange fees will be waived.
  • Exchange your tickets for a credit applied towards your account.
  • Donate your tickets and receive a tax deduction for the total ticket value.
  • Receive a refund for the value of your ticket.

For assistance, please contact us by email at information@laphil.org. Response may be slow due to high demand and staffing restrictions. We thank you for your patience and understanding as we also ensure our staff are safe and healthy.

We will continue to closely monitor updates and recommended guidance from our public health experts during this unprecedented and fast-developing situation. From all of us at the LA Phil, stay safe and healthy, and we look forward to inviting you back to experience great music soon.

 

Permalink

About the Performance

The term "classical music" can be used in two ways. When it's capitalized, it's usually referring to a historical period (c. 1730-1820), the time of Mozart and Haydn. The other meaning of "classical music" is much broader, covering the entire canon of Western art music, from Gregorian chant to Philip Glass and beyond. It encompasses a vast range of styles, forms and techniques, but in one respect, classical music differs from other types by its use of music notation, which is used by composers to indicate the pitch, speed, meter, rhythms and overall execution of the music. From the simplest song to massive compositions of mind-bending complexity, classical music often attempts to affect the mind, body and spirit in profound ways; the greatest examples succeed in doing just that.

Permalink

A symphony orchestra is a large ensemble of musicians who variously play strings (violins, violas, cellos, basses), woodwinds (clarinets, oboes, flutes, bassoons), brass (trumpets, French horns, trombones and tubas) or percussion (drums, timpani, bells, etc.). Because of its size (100 or more musicians), an orchestra requires a conductor to keep the players together and present a unified interpretation. Compositions for the orchestra include such works as symphonies and concertos (for soloist and orchestra). Classical music is also written for, and performed by, smaller groups of instruments ("chamber music") or even by just one or two musicians ("solo recital").

Permalink

Most concerts last approximately two hours.

Permalink

Never let your wardrobe keep you from a concert! Your experience of the music is what's important, so wear whatever makes you feel comfortable. As you'll see, a lot of concertgoers wear business attire or casual business attire. We do ask that you refrain from using strong scents, as they may be distracting to other patrons and the performers.

Permalink

Although no special knowledge or experience is needed to enjoy an orchestral concert, certain practices have become customary: • After the orchestra is seated, the first person to come on stage is the concertmaster (the lead first violinist), who is greeted with applause and who then initiates the tuning process. Next comes the conductor (with or without soloist), who is again greeted with applause. Once the conductor has bowed and turned towards the orchestra, everyone becomes quiet so the music can begin. • Silence is the canvas on which music is experienced, so for maximum concentration and enjoyment, the audience should be as quiet as possible. In the sensitive acoustics of Walt Disney Concert Hall, even the slightest noise can be a significant distraction. What would normally go unheard in daily life (whispering, humming, tapping, turning pages, etc.) is noticed by everyone around you. Of course, mobile phones and all other electronic devices must be silenced before the performance begins. • When should I applaud? This has been the subject of much debate. The tradition for the last hundred years or so has been to clap only at the very end of a piece, no matter how many individual movements there are. (In a recital, the custom is to applaud after a group of pieces, as indicated in the program.) The purpose of waiting is to maintain an unbroken atmosphere so that the piece retains its unity and that any spell the music has cast remains unbroken. But in earlier times, it was not unusual for the audience to respond with spontaneous applause, sometimes even insisting that a movement be repeated before a piece could continue. Today, as more music lovers attend classical programs for the first time, enthusiastic applause does occasionally break out between movements. If you are worried about when to applaud, the safest course is to wait until the conductor has turned around to face the audience and everyone is clapping.

Permalink

Group Sales

All you need is ten people to qualify as a group.

Remember you can take advantage of our payment plan, which will give you time to organize the required amount of people while reserving tickets early for the best possible seating.

Permalink

As soon as you pick your date! Advance ordering is the key to good seats. To order your tickets simply call the Group Services Office at 323.850.2050 and we’ll walk you step by step through the process. All you need is the date of your event and an estimated number of tickets you want to book. It’s that easy!

Group tickets for Walt Disney Concert Hall go on sale in early July. Make sure you are a member of our Group Services Email Club to receive notice of our on-sale date.
 

Permalink

Groups receive 20% off the regular adult price of the Terrace and Terrace East/West sections of the theater. We are delighted to be able to offer a student group rate to select performances.
 

Permalink

The 30% nonrefundable deposit is required at time of booking, but final payment is not due until six weeks prior to performance date. If you are booking within six weeks of your performance date, payment is due in full at time of booking. We are happy to offer schools, churches, and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.

Permalink

Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
 

Permalink

Group ticketing has a flat rate handling fee of $9 per performance, with no per ticket handling fee.

Purchase five or more performances and the handling fee is waived on your fifth performance and every additional performance during that season.
 

Permalink

We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.
 

Permalink

Tickets can be located in any section as long as they add up to a minimum of ten tickets per concert date.
 

Permalink

Most concerts are 2-2 ½ hours, which typically includes a 20-minute intermission.

Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.

Permalink

Convenient motor coach drop-off and pick-up in front of Walt Disney Concert Hall on Grand Avenue. However, motor coach parking in downtown Los Angeles is very limited. Parking lots capable of accommodating coaches have limited spaces. For large events involving multiple coaches we recommend you call the City of Los Angeles for parking alternatives.

Permalink

We are happy to have you visit our offices at the Hollywood Bowl in the Camrose Picnic Area but keep in mind our office does not accept cash payments and parking is located across the street in the Hollywood Bowl Lot D-Fairfield parking lot. See Hollywood Bowl Full View Map for location For your convenience, group tickets can be purchased over the phone, via email, fax or mail.

Permalink

For your protection only the group leader or someone the group leader has designated on your account can make adjustments. If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account.

Permalink

We start printing tickets the day after the Box Office opens for the season in August. Tickets are printed once your account is fully paid by performance date order. Final payment made at six weeks gets your tickets to you within 30 days of the concert.

Permalink

Yes, parking can be purchased when placing your group order. We recommend purchasing parking when you finalize your order, as you most likely won’t know who is attending or how they are traveling until then. Our parking lot is conveniently located just below Walt Disney Concert Hall with elevator and escalator access that brings you directly into the main lobby.

Permalink

Self-guided audio tours and guided tours of Walt Disney Concert Hall are offered by the Music Center most days. All tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall. Please visit the Music Center’s Website Tour page to discover your many options Answers to Frequently Asked Questions pertaining to your visit to Walt Disney Concert Hall Box Office Info and Policies.

Permalink