Order Early For Best Seating
Subscriptions are filled in the order received, so you get the best available seats by subscribing early.

Seating Locations Based on Availability
When subscribing online if your requested seating section is unavailable, we will assign the next best available section and refund any difference in price.

Keep a Record of Your Order So You Know When Your Series Begins
Your tickets will be mailed to you in August. Changes can not be made after your series has begun.

Online:

To renew your subscription online, click Log In using your email and password. This will take you to My Account. If you need assistance, contact Audience Services at information@laphil.org. You can also call 323.850.2025 from 10am to 6pm Monday through Friday.

1. Select RENEW in the My Subscriptions section.
2. To renew your same seats, simply click ADD TO CART at the bottom of page. To improve/change your seats, click UPGRADE THIS PACKAGE above the package you wish to modify.
3. Choose IMPROVE MY SEATS or I MUST CHANGE MY SERIES and make the appropriate selections.
4. If you are changing the number of seats, change the number that appears, and then select the appropriate buttons below. (If you have special requests, click “Other special requests” and give a brief description. The description field is limited to 100 characters).
5. Click UPGRADE, and you will be taken back to the cart.
6. If you have other packages (including parking packages) in the cart, follow these instructions for each of those packages.
7. Once you have made all your choices for your series, click ADD TO CART.
8. (Suggested Donation) Your suggested donation is listed on this page. You can donate that amount or modify the total. Then select DONATE. If you do not wish to donate, simply click SKIP. (If you have Valet Parking, your required donation will be listed on this page as well.) Either button ("Donate" or "Skip") will take you back to your cart.
9. Click CHECKOUT.
10. Double-check your billing address, and modify if necessary.
11. Click PROCEED TO PAYMENT.
12. Enter your payment detail and click SUBMIT.
13. Your order summary will appear, and an email confirmation will arrive at the email address connected to your account.

By phone:

Contact Audience Services from 10am to 6pm daily at 323.850.2000.

1. Select the option for "Tickets at Walt Disney Concert Hall."
2. Provide your credit card and series information when requested. (Please have your credit card and series iformation ready when you call. We accept American Express, Discover, MasterCard, and VISA.)

Please note: If you are requesting to make changes/upgrades to your subscription package, please renew online or via fax or email.

By fax & mail:

Important: Please fill out the order form in black ink.

1. Review your series(s) and seating information.
2. Making changes? Or keeping your seats?
   • To keep your previous seating: Check the "Renew my series and seats as shown" box to ensure no changes will be made to your subscription. Then skip to the bottom of the page.
   • To change your series or seats: Carefully read and answer the questions. Additional comments may be left in the Comments sections.
   • Please note: Unanswered questions may cause delays in the seating process. Due to time constraints, the Box Office does not have the ability to call to discuss seat requests.
3. Review your contact information at the bottom of the order form.
4. Enclose payment. We accept American Express, Discover, MasterCard, VISA, and check (for mail orders) made payable to Los Angeles Philharmonic. Please note: Orders cannot be processed without payment information. Deposit of payment does not guarantee seating.
5. Add on any special additional concerts using the enclosed Special Non-Subscription Concerts Subscriber Priority Order Form.
6. (optional) Support the LA Phil with a tax deductible gift along with your subscription.
7. Total your entire order.
8. Fax or mail both sides of your completed form.

Please note:

• Due to high volume, we cannot send a confirmation of receipt.
• If you renew by fax, please do not return your renewal invoice by mail.
• Should you require accessible seating, please circle the ADA logo at the bottom of the form or write it in the Comments section.

• Emergency exchanges can be made at the Box Office only, up to 5 pm before the performance you wish to exchange into or out of. NOTE: FYI - Exchanging a future date concert into that day’s concert is considered an emergency exchange.
• For emergency exchanges at the Box Office, please bring your tickets to the Box Office during regular Box Office Hours.
• Emergency Exchanges cannot be made on the day of a matinee concert. NOTE: Matinee concert subscribers may process an exchange by phone up until 5pm the day before the concert, at no additional fee. Online exchanges become unavailable starting 24 hours before the concert start time.
• The emergency exchange fee is $10 per ticket
• Emergency exchanges are not available online, by phone, via fax, or email.

The 30% nonrefundable deposit is required at time of booking, but final payment is not due until six weeks prior to performance date. If you are booking within six weeks of your performance date, payment is due in full at time of booking. We are happy to offer schools, churches, and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.

Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
 

Group ticketing has a flat rate handling fee of $9 per performance, with no per ticket handling fee.

Purchase five or more performances and the handling fee is waived on your fifth performance and every additional performance during that season.
 

We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.
 

Tickets can be located in any section as long as they add up to a minimum of ten tickets per concert date.
 

Most concerts are 2-2 ½ hours, which typically includes a 20-minute intermission.

Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.

Convenient motor coach drop-off and pick-up in front of Walt Disney Concert Hall on Grand Avenue. However, motor coach parking in downtown Los Angeles is very limited. Parking lots capable of accommodating coaches have limited spaces. For large events involving multiple coaches we recommend you call the City of Los Angeles for parking alternatives.

For your protection only the group leader or someone the group leader has designated on your account can make adjustments. If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account.

We start printing tickets the day after the Box Office opens for the season in August. Tickets are printed once your account is fully paid by performance date order. Final payment made at six weeks gets your tickets to you within 30 days of the concert.

Yes, parking can be purchased when placing your group order. We recommend purchasing parking when you finalize your order, as you most likely won’t know who is attending or how they are traveling until then. Our parking lot is conveniently located just below Walt Disney Concert Hall with elevator and escalator access that brings you directly into the main lobby.

Self-guided audio tours and guided tours of Walt Disney Concert Hall are offered by the Music Center most days. Tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall. Please visit the Music Center’s Website Tour page to discover your many options Answers to Frequently Asked Questions pertaining to your visit to Walt Disney Concert Hall Box Office Info and Policies.

Never let your wardrobe keep you from a concert! Your experience of the music is what's important, so wear whatever makes you feel comfortable. As you'll see, a lot of concertgoers wear business attire or casual business attire. We do ask that you refrain from using strong fragrances, as they may be distracting to other patrons and the performers.

Although no special knowledge or experience is needed to enjoy an orchestral concert, certain practices have become customary: • After the orchestra is seated, the first person to come on stage is the concertmaster (the lead first violinist), who is greeted with applause and who then initiates the tuning process. Next comes the conductor (with or without soloist), who is again greeted with applause. Once the conductor has bowed and turned towards the orchestra, everyone becomes quiet so the music can begin. • Silence is the canvas on which music is experienced, so for maximum concentration and enjoyment, the audience should be as quiet as possible. In the sensitive acoustics of Walt Disney Concert Hall, even the slightest noise can be a significant distraction. What would normally go unheard in daily life (whispering, humming, tapping, turning pages, etc.) is noticed by everyone around you. Of course, mobile phones and all other electronic devices must be silenced before the performance begins. • When should I applaud? This has been the subject of much debate. The tradition for the last hundred years or so has been to clap only at the very end of a piece, no matter how many individual movements there are. (In a recital, the custom is to applaud after a group of pieces, as indicated in the program.) The purpose of waiting is to maintain an unbroken atmosphere so that the piece retains its unity and that any spell the music has cast remains unbroken. But in earlier times, it was not unusual for the audience to respond with spontaneous applause, sometimes even insisting that a movement be repeated before a piece could continue. Today, as more music lovers attend classical programs for the first time, enthusiastic applause does occasionally break out between movements. If you are worried about when to applaud, the safest course is to wait until the conductor has turned around to face the audience and everyone is clapping.