Subscriptions FAQ
Walt Disney Concert Hall Subscription Packages
If you have multiple subscription packages, you may easily drop any of your subscription packages when you renew change and upgrade requests with your subscription renewal form via mail or online. For the security and protection of your subscription seats, all subscription change requests must be sent in writing and cannot receive change requests over the telephone.
To drop one of your subscription packages when renewing online:
- Log into your account laphil.com
- Locate your subscriptions under My Subscriptions
- Click Renew
- Click Add To Cart
- In Your Cart, click the Remove button next to the package you wish to drop
- Review all changes
- Click Checkout and complete your order
To drop one of your subscription packages when renewing via mail:
- Check the Improve or Change check box in Section 2
- Complete the Changes section and including
- Mail your completed Renewal Form to the address on the form.
We're delighted you're joining us at Watl Disney Concert Hall as a subscriber. Subscription packages for the 2023/24 will be available beginning February 28 at 10am. Renewing subscribers may login to their account to renew their package. If you are a new subscriber, you may select your own subscription seats and purchase your subscription package online through the following steps
- Visit laphil.com/subscribe and select the subscription package you wish to purchase
- Click the BUY SUBSCRIPTION button at the top of the page.
- Select the number of seats and section you wish to purchase and click CONTINUE
- Review your order carefully and confirm that you have the correct amount of seats and locations. Then, accept the Conditions of Sale and press Checkout.
- Complete your payment information.
Online:
To renew your subscription online, click Log In using your email and password. This will take you to My Account. If you need assistance, contact Audience Services from 12pm to 6pm daily at 323 850 2025.
- Under MY SERIES SUBSCRIPTIONS, click RENEW.
- To renew your same seats, simply click ADD TO CART at the bottom of the page. To improve/change your seats, click UPGRADE THIS PACKAGE above the package you wish to modify.
- Choose IMPROVE MY SEATS or I MUST CHANGE MY SERIES and make the appropriate selections.
- If you are changing the number of seats or section, change the number or section that appears, and then select the appropriate buttons below. (If you have special requests, click “Other special requests” and give a brief description. The description field is limited to 100 characters).
- Click UPGRADE, and you will be taken back to the cart.
- If you have other packages (including parking packages) in the cart, follow these instructions for each of those packages.
- Once you have made all your choices for your series, review your selections and click ADD TO CART.
- Review your cart, accept the Conditions of Sale, and click CHECKOUT
- Confirm your address and phone number. Click CONTINUE.
- Enter your payment detail and click SUBMIT.
- Your order summary will appear, and an email confirmation will arrive at the email address connected to your account.
By phone:
Contact Audience Services from 12pm to 6pm daily at 323 850 2025.
- Select the option for "Tickets at the Walt Disney Concert Hall."
- Provide your credit card and series information when requested. (Please have your credit card and series information ready when you call. We accept American Express, Discover, MasterCard, and VISA.)
Please note: If you are requesting to make changes/upgrades to your subscription package, please renew online or via mail.
By mail:
Important: Please fill out the order form in black ink.
- Review your series and seating information.
- Making changes? Or keeping your seats?