Tickets FAQ
Visit Walt Disney Concert Hall
Walt Disney Concert Hall is a part of The Music Center.
Articles lost or found will be held by the head ushers at Walt Disney Concert Hall until the end of a performance. Afterward, please contact the main security desk at the Artists Entrance of The Music Center's Dorothy Chandler Pavilion at 213.972.7406.
PermalinkFree self-guided audio tours of Walt Disney Concert Hall are offered by the Music Center most days. All tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall.
Start times vary, so please check the tour schedule.
Guided Tours are offered to our LA Phil Insider's. Look for the sign that reads "LA Phil Insiders' Tour" in the Grand Avenue lobby. Start times vary, so please check the schedule below. Show your concert tickets for that day's performance for admission to the tour.
PermalinkWalt Disney Concert Hall is located at 111 South Grand Ave, Los Angeles, CA 90012. For directions, information about rideshare and drop-off, and public transportation, please visit Getting Here.
PermalinkWalt Disney Concert Hall Ticket Information
All sales are final meaning no refunds or exchanges.
Subscriber ticket exchanges are a benefit exclusively for subscribers. Subscribers have the benefit of exchanging subscription tickets without added fees. Subscribers may begin to exchange tickets for the 2024/25 season beginning July 23 at 10am. Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. For more information on Subscriber ticket exchanges, please visit laphil.com/exchanges.
PermalinkOur digital tickets are not designed to be printed and we do not recommend printing them. If you do not have access to a smart phone, you may request that the Box Office print and mail your tickets to you for a $5 per order fee. To ensure that your tickets arrive prior to your concert, please submit your request more than 14 days prior to your concert in writing to information@laphil.org. Please include the specific performance and tickets you would like printed and your mailing address in the email.
PermalinkWe’re here to help! You can access your digital tickets at any time by logging into your account. There are step by step guides at laphil.com/digital-tickets to guide you through adding your digital tickets to your smartphone:
1 Log into your account at https://my.laphil.com/
2. Select Manage Tickets next to your performance
3. Select Access Tickets
4. Mark the checkboxes next to the tickets you'd like to add
5. Select Add to Apple Wallet
6. Select Add All to save the tickets to your wallet
More information on how to save, manage, and share your tickets is available at www.laphil.com/digital-tickets. Thank you and we look forward to welcoming you to Walt Disney Concert Hall
Sincerely,
Justin
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What to Expect
Most concerts are 2-2 1/2 hours, which typically includes a 20-minute intermission.
Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.
Never let your wardrobe keep you from a concert! Your experience of the music is what's important, so wear whatever makes you feel comfortable. As you'll see, a lot of concertgoers wear business attire or casual business attire. We do ask that you refrain from using strong fragrances, as they may be distracting to other patrons and the performers.
PermalinkAlthough no special knowledge or experience is needed to enjoy an orchestral concert, certain practices have become customary: • After the orchestra is seated, the first person to come on stage is the concertmaster (the lead first violinist), who is greeted with applause and who then initiates the tuning process. Next comes the conductor (with or without soloist), who is again greeted with applause. Once the conductor has bowed and turned towards the orchestra, everyone becomes quiet so the music can begin. • Silence is the canvas on which music is experienced, so for maximum concentration and enjoyment, the audience should be as quiet as possible. In the sensitive acoustics of Walt Disney Concert Hall, even the slightest noise can be a significant distraction. What would normally go unheard in daily life (whispering, humming, tapping, turning pages, etc.) is noticed by everyone around you. Of course, mobile phones and all other electronic devices must be silenced before the performance begins. • When should I applaud? This has been the subject of much debate. The tradition for the last hundred years or so has been to clap only at the very end of a piece, no matter how many individual movements there are. (In a recital, the custom is to applaud after a group of pieces, as indicated in the program.) The purpose of waiting is to maintain an unbroken atmosphere so that the piece retains its unity and that any spell the music has cast remains unbroken. But in earlier times, it was not unusual for the audience to respond with spontaneous applause, sometimes even insisting that a movement be repeated before a piece could continue. Today, as more music lovers attend classical programs for the first time, enthusiastic applause does occasionally break out between movements. If you are worried about when to applaud, the safest course is to wait until the conductor has turned around to face the audience and everyone is clapping.
PermalinkSubscription Packages
You may Create Your Own (CYO) package of 3 or more concerts in the 2023/24 season now. CYO packages for the 2024/25 will become available on April 23 at 10am. For the best availability, it is recommended to purchase your CYO package beginning July 09 at 10am.
CYO packages provide you freedom of selecting three or more concerts to build a customized season package, while saving on single-concert ticket prices and no per-ticket charges.You may learn more about CYO packages at laphil.com/cyo.
To Create Your Own Package:
- Browse our calendar and find the concerts you want.
- Click the blue heart icon in the concert listing to favorite it.
- When you’re ready to purchase, select the grey heart icon at the top of the page next to the shopping cart to proceed to checkou
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Our subscription packages offer the best value, combining curated sets of concerts (from 3 to 9) with insider perks like free ticket exchanges, convenient payment plans, and many other benefits available to subscribers only. Explore 2024/25 subscription packages here.
Our curated subscription packages are a great way to experience the breadth of the LA Phil’s programming and enjoy exclusive benefits throughout the season.
A subscription package gets you the lowest price on the best-available seats, as well as exclusive subscriber benefits, including free ticket exchanges, early access to Special Concerts, and more.
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We're delighted you're joining us at Watl Disney Concert Hall as a subscriber. Subscription packages for the 2024/25 are now available. Renewing subscribers may login to their account to renew their package. If you are a new subscriber, you may select your own subscription seats and purchase your subscription package online through the following steps
- Visit hollywoodbowl.com/subscribe and select the subscription package you wish to purchase
- Click the BUY SUBSCRIPTION button at the top of the page.
- Select the number of seats and section you wish to purchase and click CONTINUE
- Review your order carefully and confirm that you have the correct amount of seats and locations. Then, accept the Conditions of Sale and press Checkout.
- Complete your payment information.
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Group Services
All you need is ten people to qualify as a group.
Remember you can take advantage of our payment plan, which will give you time to organize the required amount of people while reserving tickets early for the best possible seating.
As soon as you pick your date! Advance ordering is the key to good seats. To order your tickets simply call the Group Services Office at 323.850.2050 and we’ll walk you step by step through the process. All you need is the date of your event and an estimated number of tickets you want to book. It’s that easy!
Group tickets for Walt Disney Concert Hall go on sale in early July. Make sure you are a member of our Group Services Email Club to receive notice of our on-sale date.
Groups receive 20% off the regular adult price of the Terrace and Terrace East/West sections of the theater. We are delighted to be able to offer a student group rate to select performances.