How Can We Help?
Depending on your concert, we may be able to change the delivery method for your event. If you need to get your tickets electronically, here are the steps:
• Navigate to the My Account Page
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Input the desired phone number or email address
• Click SEND
Refunds are only offered in the case of a canceled concert.
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Absolutely! Call Audience Services (323) 850-2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office.
It's a good idea to arrive at least 30 minutes before your concert time (double that, if it's your first visit). Then you'll have plenty of time to park, peruse the program and prepare yourself for the experience.
Many concertgoers arrive an hour early to hear Upbeat Live, the Philharmonic's pre-concert event where you can hear about the music on your program. It's held in BP Hall and is free for ticket-holders. Upbeat Live is presented for all L.A. Philharmonic and visiting orchestra concerts, Green Umbrella (new music) programs, organ recitals and performances on the Baroque Variations series. Upbeat Live Schedule and Information
Late Seating/Re-Entry: In consideration of our artists and patrons, late seating and re-entry will take place during the first appropriate pause in the program at the discretion of management. Certain programs are performed without intermission; in those cases, late seating and re-entry may not be available at all. For the convenience of latecomers or those that exit the theater during performance, the performance can be viewed and heard on monitors throughout the lobbies.